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Shipping policy

Free Shipping

Free shipping applies to orders of €199 and over to:

  • All European Union member states

  • Selected non-EU European destinations listed below

Orders below €199 will have shipping calculated at checkout based on destination and weight.

Delivery Timeframes

  • Orders typically ship within 1 business day.

  • Standard delivery: typically 2–11 business days depending on destination.

  • Some destinations may take up to 17 business days.

Delivery times are estimates and may vary due to carrier or customs processing.

Shipping Within the European Union

All EU orders are shipped from our EU warehouse.

Shipments to EU member states do not incur additional customs duties upon delivery.

VAT & Taxes (EU Orders)

Prices on the EU store are displayed exclusive of VAT.

VAT is calculated and added at checkout based on your delivery country.
The amount shown at checkout is the full amount payable — there are no additional charges upon delivery.

Non-EU European Destinations

We also ship to the following non-EU European countries:

  • Liechtenstein

  • Norway

  • Switzerland

  • Andorra

  • Albania

  • Bosnia & Herzegovina

  • Moldova

  • Montenegro

  • North Macedonia

  • Serbia

  • Kosovo

Free shipping also applies to orders of €199 and over to these destinations.

Orders below €199 will have shipping calculated at checkout.

Taxes & Duties (Non-EU Orders)

Orders shipped to non-EU countries may be subject to local import taxes, VAT, or customs duties upon arrival.

These charges, if applicable, are determined by local customs authorities and are the responsibility of the customer.

Shipping charges do not include customs duties or import taxes.

Questions?

If you have any questions regarding shipping or delivery, please email:

service@listentoyourgut.eu